FAQs
General Information
- How long is the cruise over to Moreton Island?
- The trip each way is approximately 60 minutes. However, this can vary depending on the weather conditions and whether we see pods of Dolphins or Whales along the way which we will stop and interact with.
- Where can I park to board the boat at Newport Marina?
- The marina has free all day and overnight parking on site. Once you have parked your car, please make your way down to the commercial section which is at the end of the marina for boarding at the DOLPHIN WILD gate.
Boat Related Questions
- Are there bathroom facilities on board the boat?
- Yes. There are two toilets/change areas and an outdoor fresh water shower on the back of the boat.
- Is there food and drinks available to purchase on board?
- Yes. There is a fully licensed bar onboard available to purchase soft drinks, alcohol and snacks.
Eftpos and cash accepted onboard. Free tea and coffee, lunch and afternoon tea are all included in the price. - Can I BYO alcohol?
- Unfortunately, as we are a licenced premises, there is no BYO allowed onboard the vessel. Alcohol brought onboard will be confiscated by the crew.
- What is for lunch?
- We offer a healthy lunch consisting of freshly baked bread rolls, leg ham, roast chicken cooked in the early hours of the morning and salads. Please note, we can cater for vegetarian, Gluten free and vegan dietary requirements. We cannot cater for Coeliac as we cannot guarantee traces of gluten.
- Are strollers allowed on board?
- Yes. If you require assistance getting on and off the boat, please ask the friendly staff on board.
- How rough will the trip be?
- Marine conditions are contingent on current and offshore weather conditions. As such, the conditions can vary from calm to rough on any given day.
- Is there comfortable seating available on board?
- Yes. Chairs, tables and lounges are available in the air-conditioned saloon area and there is also a top deck, back deck and front deck for you to enjoy your day out on the water.
- Is the ferry wheelchair friendly?
- Unfortunately, no, the boat is not wheelchair accessible. Mobility and movement will be an issue in disembarkation/embarkation from the vessel.
- How do I disembark onto the island for the lunch break?
- We will anchor as close as possible in the calm water to the beach and you may either swim across to the island to enjoy your free time or we can take you across in our safety vessel (also known as a tender or rubber duck).
Water Activity Related Questions
- Do I need to be able to swim to participate in the Snorkelling tour?
- Yes. Everybody participating in any of our water activities MUST be able to swim as we are playing in deep water and you won’t be able to stand up when you are snorkelling the wrecks.
- Do I need to wear a wetsuit for Snorkelling?
- Yes. All participants MUST wear a wetsuit for your own safety, to help with buoyancy in the water and also to protect you from any sharp objects when snorkelling the wrecks.
- What equipment is provided?
- We provide all equipment including; snorkel mask, fins and wetsuit.
- Can I bring my own snorkel and fins?
- Yes. You are welcome to bring your own gear if you have your own, otherwise Dolphin Wild will provide all necessary equipment.
- What should I bring?
- Please bring a towel, sunscreen, your swimmers and a water bottle.
- How long is the snorkelling tour?
- Around 50 minutes long, and you MUST be able to swim as you will be swimming a length of approximately 600 metres in all weather and tidal conditions. If you do not wish to participate, passengers remain onboard the vessel, cruising the wrecks, until the snorkellers return.
- Can I snorkel the wrecks on my own and not participate in the guided tour?
- No. Due to Queensland Workplace Health and Safety Legislation and Risk Assessments, we are unable to allow patrons to snorkel alone at the Moreton Island Wrecks whilst on our cruise.
Ticket Questions
- Do you accept companion cards?
- Yes we do! Companion card holder and disability card holders can purchase a concession ticket.
- Are tickets transferrable/refundable?
- Tickets can be changed up until 72 hours prior to departure. Within 72 hour of departure, customer cancellations do incur 100% fee.